As with any other software, we recommend making a system backup before installing a new version. If something goes wrong, you can restore your backup to avoid any productivity loss.
By default, LionClock 3.xx and later will be installed to a different folder than previous versions. This allows you to keep a previous version intact in case you need to use it again. Once you are satisfied with version 3.xx, you can remove the previous one from "Control Panel - Add/Remove Programs".
If you currently use version 2.xx of our software, the new LionClock 3.xx will automatically copy your existing employee information and time files during the setup process without your intervention. If you open version 3.xx you don't see your version 2.xx data and settings, please follow these instructions:
1) Open LionClock 2.xx and go to "Manage - Backup Data" to create a backup file.
2) Save the backup file in a location of your choice and close version 2.xx
3) Open version 3.xx and go to "Manage - Restore Data - Restore Data from Backup"
4) When asked, point to the file created in step 1
5) Your data including program options, employee info and time files will then be restored.
6) You can now uninstall version 2.xx if you no longer use it.
If you currently use version 1.xx, the new version will try to automatically detect the location of the old one and import employee information and time files. If this doesn't happen automatically, you can access the Data Import Utility by going to "Manage - Restore Data - Import Data from Previous Version".
If you followed these instructions and could not make it work, email us at support@lionclocksoftware.com with as many details about your problem as possible and we will do our best to help you.